At FluxyPlay, customer satisfaction is our priority. We want to ensure you have a positive experience with our service.

Refund requests are accepted under the following conditions:

• Request made within 24 hours of purchase
• Service was not activated or credentials were not provided
• A verified technical issue prevented access to the service

Refunds will not be issued in the following situations:

• Subscription has been activated and credentials provided
• Refund request made after 24 hours of purchase
• Issues caused by the customer's device, internet connection, or incompatible setup
• Change of mind after service activation

To request a refund, contact us via WhatsApp or email at support@fluxyplay.com with your full name, email address, and order details. We will review your request within 24 hours.

Questions about refunds? Reach us at: support@fluxyplay.com